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Microsoft Outlook 2016 Basics (Level I)
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.
In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.
Course Content: Part I
Lesson 1: Getting Started with Outlook 2016
Topic A: Navigate the Outlook Interface
Topic B: Work with Messages
Topic C: Access Outlook Help
Lesson 2: Formatting Messages
Topic A: Add Message Recipients
Topic B: Check Spelling and Grammar
Topic C: Format Message Content
Lesson 3: Working with Attachments and Illustrations
Topic A: Attach Files and Items
Topic B: Add Illustrations to Messages
Topic C: Manage Automatic Message Content
Lesson 4: Customizing Message Options
Topic A: Customize Reading Options
Topic B: Track Messages
Topic C: Recall and Resend Messages
Lesson 5: Organizing Messages
Topic A: Mark Messages
Topic B: Organize Messages Using Folders
Lesson 5: Organizing Messages
Topic A: Mark Messages
Topic B: Organize Messages Using Folders
Lesson 6: Managing Your Contacts
Topic A: Create and Edit Contacts
Topic B: View and Print Contacts
Lesson 7: Working with the Calendar
Topic A: View the Calendar
Topic B: Create Appointments
Topic C: Schedule Meetings
Topic D: Print the Calendar
Lesson 8: Working with Tasks and Notes
Topic A: Create Tasks
Topic B: Create Notes
Course Content: Part II
Microsoft Outlook 2016 Advanced (Level II)
Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Office Outlook® 2016.
In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.
Course Content: Part I
Lesson 1: Modifying Messages and Setting Global Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings and Options
Topic C: Configure Global Outlook Options
Topic D: Customize the Outlook Interface
Lesson 2: Organizing, Searching, and Managing Messages
Topic A: Group and Sort Messages
Topic B: Filter and Manage Messages
Topic C: Search Outlook Items
Lesson 3: Managing Your Mailbox
Topic A: Use the Junk E-Mail Filter to Manage Messages
Topic B: Manage Your Mailbox
Lesson 4: Automating Message Management
Topic A: Use Automatic Replies
Topic B: Use the Rules Wizard to Organize Messages
Topic C: Create and Use Quick Steps
Lesson 5: Working with Calendar Settings
Topic A: Set Advanced Calendar Options
Topic B: Create and Manage Additional Calendars
Topic C: Manage Meeting Responses
Lesson 6: Managing Contacts
Topic A: Import and Export Contacts
Topic B: Use Electronic Business Cards
Topic C: Forward Contacts
Lesson 7: Managing Activities by Using Tasks
Topic A: Assign and Manage Tasks
Lesson 8: Sharing Workspaces with Others
Topic A: Delegate Access to Outlook Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts
Lesson 9: Managing Outlook Data Files
Topic A: Use Archiving to Manage Mailbox Size
Topic B: Back Up Outlook Items
Topic C: Change Data File Settings