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Microsoft Outlook 2016 Basics (Level I)

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.


In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

Course Content: Part I                                                         


Lesson 1: Getting Started with Outlook 2016

 Topic A: Navigate the Outlook Interface

 Topic B: Work with Messages

 Topic C: Access Outlook Help


Lesson 2: Formatting Messages

 Topic A: Add Message Recipients

 Topic B: Check Spelling and Grammar

 Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations

 Topic A: Attach Files and Items

 Topic B: Add Illustrations to Messages

 Topic C: Manage Automatic Message Content


Lesson 4: Customizing Message Options

 Topic A: Customize Reading Options

 Topic B: Track Messages

 Topic C: Recall and Resend Messages

Lesson 5: Organizing Messages

 Topic A: Mark Messages

 Topic B: Organize Messages Using Folders

Lesson 5: Organizing Messages

 Topic A: Mark Messages

 Topic B: Organize Messages Using Folders

 Lesson 6: Managing Your Contacts

 Topic A: Create and Edit Contacts

 Topic B: View and Print Contacts


Lesson 7: Working with the Calendar

 Topic A: View the Calendar

 Topic B: Create Appointments

 Topic C: Schedule Meetings

 Topic D: Print the Calendar


Lesson 8: Working with Tasks and Notes

 Topic A: Create Tasks

 Topic B: Create Notes

Outlook 1
Course Content: Part II
Microsoft Outlook 2016 Advanced (Level II)

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Office Outlook® 2016.


In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.


Course Content: Part I                                                          


Lesson 1: Modifying Messages and Setting Global Options

 Topic A: Insert Advanced Characters and Objects

 Topic B: Modify Message Settings and Options

 Topic C: Configure Global Outlook Options

 Topic D: Customize the Outlook Interface


Lesson 2: Organizing, Searching, and Managing Messages

 Topic A: Group and Sort Messages

 Topic B: Filter and Manage Messages

 Topic C: Search Outlook Items


Lesson 3: Managing Your Mailbox

 Topic A: Use the Junk E-Mail Filter to Manage Messages

 Topic B: Manage Your Mailbox


Lesson 4: Automating Message Management

 Topic A: Use Automatic Replies

 Topic B: Use the Rules Wizard to Organize Messages

 Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

 Topic A: Set Advanced Calendar Options

 Topic B: Create and Manage Additional Calendars

 Topic C: Manage Meeting Responses


Lesson 6: Managing Contacts

 Topic A: Import and Export Contacts

 Topic B: Use Electronic Business Cards

 Topic C: Forward Contacts


Lesson 7: Managing Activities by Using Tasks

 Topic A: Assign and Manage Tasks


Lesson 8: Sharing Workspaces with Others

 Topic A: Delegate Access to Outlook Folders

 Topic B: Share Your Calendar

 Topic C: Share Your Contacts


Lesson 9: Managing Outlook Data Files

 Topic A: Use Archiving to Manage Mailbox Size

 Topic B: Back Up Outlook Items

 Topic C: Change Data File Settings

Outlook 2
Course Content: Part II
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